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How to Monitor and Support Remote Work with SysTrack
The spread of COVID-19 (coronavirus) has brought the need for business preparedness into sharp focus in recent weeks. IT departments, when responding to an emergency, must be prepared to support remote work while maintaining business operations. Lakeside Software is providing a free, cloud-based Remote Work Planning and Performance Monitoring tool powered by SysTrack. The tool is designed to help IT departments plan their support strategies while also providing the critical ongoing performance analysis and end user support necessary for remote work success.
Join us as we walk through how to utilize this cloud hosted tool for simple, rapid deployment and analysis, including the following:
• Exploring how users are currently using resources and applications
• Identifying critical applications with potential latency issues
• Understanding the performance of the devices being used
• Monitoring the end user experience
• Assessing remote work readiness and deployment options
• Quickly troubleshooting and resolving issues
• Proactively monitoring and addressing problems using intelligent sensors and actions
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